Consultancy Published: March 2, 2017
Midlands, United Kingdom
Job Type
Market rate


Senior Digital User Experience (UX) Service Design Lead position up for grabs, working for our consultancy client to work on a massive digital government project.
Initial 6 month contract with a view of a 2 year programme of work.

You MUST have proven end to end Service Design experience and project leadership skills.
2 positions available - Birmingham or Nottingham
You will be working With Client Stakeholders, User Researchers, Developers, Technical Architects, Project Manager, Product Owner, Scrum Teams, Ops.

The successful candidate will:

  • Provide guidance in user needs based design, design research, design thinking, and service design to senior stakeholders and product owners
  • Lead the user research and design streams

Experience required:

  • Significant experience in a relevant design UX role either agency or client side
  • Extensive Service Design Experience
  • Proven track record of leading user research and design for large multichannel projects
  • Demonstrable ability to lead teams in an agile environments
  • Experienced in defining the service design approaches including methodologies and deliverables

Guidance for applying for this role:

Ensure you include a portfolio with examples of your previous digital design work.

If you feel that your experience matches the above then please apply via the link or message me on LinkedIn: Daniel Hammett

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