Get to know ThinkersConnect – Oct 2015
Get to know our team better by asking us questions, one serious & one frivolous, read their answers below:-
Q1: Why do recruiters and the recruitment industry seemingly have a negative reputation?
Q2: If you could have any superpower, what would it be, and why?
Adam – Principal Consultant – Technology Sales Division
A1: Recruiters possibly have a bad reputation because we’re seen as a service provider, which people always think they can do without, but most likely can’t, I don’t think people can do without us full stop! If they think of us as a service provider then they’ll think they can do it themselves, as we all do at times. The truth is, good recruitment is like travel insurance; something most of us think we can do without until we injure ourselves (need to hire), then it’s the best thing ever. Of course, price pays a role in this – if it was free, everyone would have a talent partner. However, it’s important to remember that 80% of our work goes unpaid (so technically it is free) – unless you hire we don’t get paid. No matter how many hours we spend looking for and then engaging with candidates, or arranging open days, interviews or coffees, none of these matters unless you decide to hire. Because of this it’s worth investing some time in an effective talent partner who will understand your needs and offer the solutions to fix them. And remember, it’s quite simple….. if you don’t like the solutions – you don’t pay.
Alessandro – Senior Consultant – Technology Division
A1: Recruiters possibly have a bad reputation due to many of them not focusing on the experience, both from a candidate and client perspective. Seeing the majority of the digital market shift towards a more end user/ user experience orientated approach, I feel that as recruiters we need mirror this way of working. It doesn’t take much to create a seamless and transparent process where everyone knows where they stand. When communication and honesty breaks down the experience is inevitably going to be bad and people will feel negativity towards the industry.
A2: Invisibility, but I would be ethical with it 😉
Andrew – Researcher – Technology Division
A1: I believe it’s possible that recruiters have a bad name because so many don’t know what they are talking about half the time. That’s why it’s great that we undergo coding courses at General Assembly and are encouraged to network within the Technology field in order to be able to communicate with our clients and candidates on a meaningful level.
A2: I wish I had the power to teleport so I could be anywhere at any time whenever I want.
Charlie – Senior Consultant – Technology Division
A1: Recruiters don’t know enough about their field, specifically in the tech industry, to establish themselves as ‘good recruiters’. I feel as if the whole notion of approaching a candidate for a new position because it fits their skill set and is a genuinely good career move has been lost in a lot of recruitment agencies. Instead, it’s more of a numbers game and approaching everyone, in the hope that you’ll ‘hit the jackpot’. Recruitment is not about spamming 10,000 people a generic job spec – you can’t call that targeted headhunting; it’s about building relationships, understanding needs and matching those requirements.
A2: I’ve always wanted Bernard’s watch so I can stop time. That watch is completely underrated.
Gary Co-Founder & CEO
A1: With more than 20,000 registered recruitment companies in the UK alone there is, regrettably, going to be mediocre performance/standards from pockets of recruiters across the industry. I, like many recruitment business owners before me, started an agency to try and counter many of the problems witnessed by these poor recruiters/ agencies. I think a big problem is that recruitment owners don’t invest enough in their own staff to help them really understand the people they are recruiting. I don’t know of any other recruitment businesses that send their technology consultants on coding courses. I think that’s a big factor that causes businesses to tire of recruiters who simply don’t understand what they’re looking for. I also think recruitment agencies are often viewed as overpriced. As in most walks of life, you tend to get what you pay for – we invest a lot of money each month to find unique ways to engage with communities that dislike communicating through the stereotypical recruitment channels (LinkedIn, Jobboards etc). Talented individuals like to know they are partnering with recruiters who understand them and their community – this concept is something that is sadly lost on many agencies.
A2: Teleportation.. I’m impatient so the idea of being able to get somewhere ASAP would be too good to turn down!
Hareesh – Consultant – Technology Division
A1: I believe that there are two key points to consider when looking at why recruiters have received negative criticism in the past. Firstly, due to the way recruitment agencies have carried out their approach in the past, there is already a perception that recruiters are only interested in making money from people and have no intention in actually helping clients and candidates. For that reason, it seems that many industry professionals instantly dismiss any calls/emails/LinkedIn messages that they receive from recruiters. Secondly, with reference to the IT industry particularly, development teams within companies usually tend to have a rather tight-knit group of people who communicate with each other on a daily basis and when there is a recruiter who approaches every single one of them with a proposition of the same role, the word usually spreads quite quickly amongst the team members and as a result leads to the recruiter acquiring a bad name for themselves. There are of course other reasons as to why recruiters get the rough end of the stick, however I do believe that recruitment is moving into a new era and a lot of recruiters are becoming more mindful of these factors and are focusing more on providing value and quality service, as opposed to having the perception that recruitment is nothing but a numbers game.
A2: I would love to have the power of being able to teleport to any destination at any time, so that I don’t have to pay for travel or waste time commuting every day and can go on holiday whenever I want.
Jason – Senior Consultant – Technology Sales Division
A1: Personally, I think recruitment consultants have a bad reputation due to the majority of consultants not knowing their market fully, representing the candidate in a bad way and managing the process poorly. If we can identify the advantage to a candidate and client from the initial contact and manage the process in a professional manner, then there is no reason that candidates and clients should perceive us in a negative way.
A2: Time travel – So I can control everything that happens and change the past if needs be.
Luke – Researcher – Technology Sales Division
A1: I think the unregulated nature of the industry means certain recruiters simply don’t show enough care and attention when dealing with clients and/or candidates but that’s certainly not to say all of us are like that!
A2: The ability to eat all day, every day and never be full – plain and simply because I love food…
Maddy – Senior Consultant – Technology Division
A2: If I could have a super power, it would be to fly, at warp speed, of course, so I’d never be late (yes, I’m a Trekkie).
Matt – Senior Consultant – Technology Division
A1: It all comes down to a poor quality of service. People interested in making a quick buck and not interested in developing long lasting relationships by providing a proper consultative approach. This means that eventually either the candidate or client, if not both, will suffer a lousy experience.
A2: I would like to fly. Who wouldn’t?
Ross – Head Of Technology Sales
A1: My biggest frustration is the lack of ‘consulting’ that certain recruitment consultants actually do. I think the crux of this issue is that some people in the industry simply fail to take the necessary time to listen closely to the needs and requirements of their clients and candidates. This short-sighted approach is equally damaging to all parties involved – consultant, candidate and industry alike.
A2: Telepathy – Let’s face it, it would help all of us do our jobs better.